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Testimonials

4.8 911 reviews

  • Avatar Ryan B. ★★★★★ a week ago
    I’ve never had an automotive shop be as honest and transparent as Fleet Service. From the very beginning, they kept me informed about what was going on with my car, what they were checking, and why. Not once did I feel like they were trying … More to upsell me or suggest unnecessary repairs. They focused only on what truly needed attention.
    Even when the issue turned out to be complex, they stayed committed to helping me find answers—working with another shop and staying in touch the entire time. What really stood out was how much they genuinely cared about making sure I was treated fairly and taken care of.
    Fleet Service has absolutely earned my trust, and I wouldn't hesitate to recommend them to anyone looking for a shop that does the right thing, even when it’s not the easy thing.
  • Avatar Aulias A. ★★★★★ a week ago
    I've never had a good experience with an autoshop, so I wasn't expecting much going in to this one. But I was absolutely blown away by how wrong I was! The maintenance and process was respectfully explained, the prices were given … More up front and incredibly competitive, and the customer service! I was wowed. The owner himself gave me a ride to work and ensured I had a ride back to the shop. Even if I move, I will be a repeat customer as long as they'll have me.
  • Avatar Hannah K. ★★★★★ a week ago
    Easy to work with. The prices were alright and they didn't pressure me to add to the original plan, they just offered their suggestions and let me pick. I'll definitely continue to use them.
  • Avatar Opal O. ★★★★★ a month ago
    Fleet service always provides stellar service-from beginning to completion. Great communication throughout the experience. Transportation provided from the shop to one’s home as well as a ride back to the shop after one’s vehicle has been … More repaired. Professional care for one’s vehicle is always maintained. Their longevity speaks for itself. Carry on!!
  • Avatar Steven W. ★★★★★ a month ago
    I was looking for a shop I could get my car repaired and I found Fleet Service. Will, Thank you for communicating with me throughout the whole process so there wasn't any surprises. I will be bringing all my vehicles here from now … More on.
  • Avatar Hector P. ★★★★★ 2 months ago
    We brought our 96 for E 350 rv with 460...
    Great service and excellent prices. It's not often i am surprised by the bill in a good way. Highly recommended for the big rigs.
  • Avatar Tesfaye W. ★★★★★ 2 months ago
    Fleet Auto service gives a quality of work, experienced, detailed communication and great customer service and finish on time .Overall I satisfied with your service and highly recommend for my friend ,family,and my coworkers .Thanks for … More fixing my car problems it looks like brand new car.
  • Avatar Zach S. ★★★★★ 4 months ago
    They fixed a number of things on my 2018 Chevy duramax. They did an amazing job and it was a pleasure working with Rick and his team. Keep up the great work.
    Thank you.
  • Avatar Nanion N N. ★★★★★ 4 months ago
    Beyond care and honesty. Came in due to a water leak. They checked out the car, and decided to direct me to a specialist. They ordered me an Uber to come pick up the car and when I did I didn't have to pay a single penny. And when … More I step in the car it smells good for some reason when it's supposed to be wet inside lol. I don't ever write reviews, but I really want to spread the word about this shop. This place is purely a gem. Let's get it to 4.9 stars overall by the end of the year!
  • Avatar Torrie R. ★★★★★ 5 months ago
    Best mechanic I've ever been to. Very reasonable pricing compared to the other mechanics I called in the Everett area. I'd recommend going here. I had a little emergency that came up with my car, and they were able to fix the … More problem in just a couple of days. Rick and the front desk people were very friendly and welcoming. They even helped me get an Uber back home when I dropped my vehicle off which was oh so very kind. I'll be taking my car here again in the future. 😊 Also, super trustworthy! While they were repairing my vehicle, I received text updates and pictures via a link they sent to me. I also really liked how they listed everything that passed inspection, things that I should watch out for, and things that potentially needed my immediate attention. Thank you very much for your above and beyond work 🙏

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