FIRST TIME VISITOR?
ASE Certified Technicians
Muffler & Exhaust Services
Oil Filter & Fluid Change
Preventive Maintenance Services
RV & Motorhome
Customer Service Request Form
Customer Service Request
Please take a few moments to complete the following questionnaire and bring with you for your appointment. The information you provide is extremely helpful and allows our ASE certified technicians to diagnose the problem and develop a repair plan in the least amount of time possible. Our goal - your vehicle fixed right, the first time.
Please confirm your full name:
Please confirm which vehicle needs service:
Is the "Check Engine" or "Service engine soon" light on?
When do you see it?
Are any other lights illuminated?
Which Ones are Illuminated
Are all other dash gauges are normal?
Does this problem occur?
Immediately after starting
Driven less than 3 miles
Driven 3 to 10 miles
Driven more than 10 miles
Driving on the freeway
Driving in town
in stop and go traffic
Are you aware of starting problems?
What type of issues do you experience?
Will not crank
Cranks, but won't start
Starts, but takes a long time
Do you notice poor running conditions?
What types of issues are you experiencing?
Hesitates or stumbles on acceleration
Engine knock, ping, or rattles
Misfires, cuts out
Poor fuel economy
Are there poor idling conditions?
What type of idling issues are you experiencing?
Idle speed: Too slow
Acts up with A/C on
Rough / uneven idle
Fluctuates up and down
Are there any noise problems?
Please explain noise problems:
Are there any fluid leaks or any unusual odors?
Please explain leak/odor:
Are there any transmission issues?
Please identify the types of transmission issues?
Changes gear randomly on it's own
Are there any other notes to help our ASE certified technician duplicate the problems you're having with the vehicle?
Have all the manufacturer's recommended services been performed?
Please explain services needed:
Are there any other services needed now? (Please list)
Have your issues stated above been worked on before?
Yes, by fleet service
Yes, by another shop (please bring copies of the invoices along to your appointment for evaluation.)
In which priority would you like to be contacted during your service? (phone, email, text message)
This field is for validation purposes and should be left unchanged.
Save and Continue Later
MAKE AN APPOINTMENT
7511 Beverly Blvd. Everett, WA 98203
M-F 7:00 am - 5:30 pm
8215 Broadway, Everett, WA 98203
M-F 7:30 am - 5:00 pm
© Copyright 2019 Fleet Service Auto & Truck - All Rights Reserved
ONLINE PAYMENT - BEVERLY STORE
ONLINE PAYMENT - BROADWAY STORE